Frequently Asked Questions

We deal in a different type of mobile covers range so have many types of back covers with different material.

For example:- As of if you are finding a printed cover then there may be two types like soft and hard cases!!!

Hence we have a range of covers with a range of types of material with the most trusted quality.

There is a range of products available like mobile stands, cables, back-covers, wallet covers and last but not the least transparent covers.

We are available at Instagram, Twitter, Facebook, Whatsapp and of course on Mail ([email protected])

As of we are present at everywhere so will be glad to help you if you get stuck somewhere but 99% that not gonna happen so you will be eased to our platform. You can also feedback to us or write to us as mentioned id’s of our platform #meandmo as above.

Yes, it is as we have developed a platform for you so it must be so we have a simple search bar in our application, so just what you have to do is simply type the model name of your mobile and select one of the following showed by our list at below, hence there will be available products for your specified model name select any of them to add to cart, get done to address info done being paid your order will be processed soon.

Your refund will be processed once the product is received back by us for payment orders, you will receive the refund amount credited to your source account/card.

Online transaction is 100% secured as on our platform they (online transactions) are operated by most reputed companies in their fields hence be free they are 100% safe and secure.

It’s OK! if you have placed the order twice with us and want to cancel the duplicate order. Please contact our customer support before it gets shipped for cancelling the order. Even if you miss the time line don’t worry we are always attentive to the orders and also we consider every single order as our first order. You can expect a call or a mail from our order processing team for confirmation. After resolving the issue we will process your order. we normally take 2-3 business days for a refund for your duplicate order. For immediate solution, you can contact our customer support.

If paying through credit card must check if the credit limit is not over! if still not getting transaction complete then try other ways of payment we are offering, all are safe secure and reliable.

If you wish to change the shipping address after placing the order. We request you to provide us with the alternate/new address details before we start processing the order by email to [email protected] or WhatsApp us on ********** with order id. But after the shipment is handed over to the courier partner, unfortunately, it will not be possible to change the delivery details.

Mostly all the products are inclusive of shipping charges so you don’t have to pay any extra money for that. But at the time of deals and discount on following products may shipping charge would be described different then being included in price.

After placing the order with us and if you don’t receive the order within the time frame. We request you to please contact our customer support and provide us with your order id. We will check for the details of your and update you with the necessary information. You can also track your order from our website. If the problem is with our courier partner we regret for the inconvenience caused. We will raise a query with our courier partner and make sure the order is delivered at the earliest. If in case we don’t resolve the issue within 3-4 business days after raising the query, we will issue 100% refund of your order.

We are thinking that as soon as possible we add that feature you will be notified via mail or SMS for such kind of feature but the shipping charge may vary as of now. But if we start this feature don’t be tensed as both regular and express delivery option will be there so every customer to choose as of their suitable service.

If you wish to cancel your order you can mail us at [email protected] or contact us on WhatsApp ******* with order id as soon as possible before it gets shipped. We will cancel your order immediately and issue a refund for your product if prepaid otherwise for cod (cash on delivery) you are not eligible for any kind of refund.

In short, we at Me & Mo and team are also humans aside from being businessman thanks for purchasing with u

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